We’ve Got Your Back, Not Just Your Policy


We’re sorry to hear you’ve had an incident. We’re here to help you in your hour of need!

Please have a look at the details of our Claims Team below. If you have experienced an incident, please inform your insurance broker. Don't forget to quote the policy number (as shown on the Schedule) on all correspondence.

How to Report Your Claim

Our Claims Team is available Monday - Friday from 8:30 am to 5:00 pm AEST.

T: 1300 256 056 Extn 2 

Go to the Claim Forms


If You Have an Existing Claim Before Monday 15th April 2024

Please continue to liaise with Proclaim, to ensure there is no disruption.

Emergency Make Safe Attendance

During business hours (AEST), please call: 1300 256 056 Extn 2

After Hours

If an emergency make safe attendance is required after-hours, please contact our after-hours panel repairer for your state.

Please click on your state