How do I submit a Strata insurance claim?

We’re sorry to hear you’ve had an incident. We’re here to help you in your hour of need!

We recommend that you advise your insurance broker of any incident. Please quote the policy number (as shown on the Schedule) on all correspondence.

This information replicates the information on HRS6 Policy Disclosure Statement.  
We suggest using the links below instead of saving copies of the documents, always to have the most up-to-date form when you need to lodge a claim. 

Please note that our underwriters do not have claims-handling authority. However, we have an in-house team of claims specialists who are available during business hours (AEST)

We or the claims administrator reserve the right to appoint a loss adjuster. 

If required by Us or the Insurer or the claims administrator You will complete a claim form, report, statement or declaration. 

To report a claim, please contact: 

The Claims Manager 

Telephone Number: 1300 256 056 Extn 2 

Email: claims@hutchunderwriting.com.au 

Our claims service is available Monday-Friday from 08:30 AM to 5:00 PM AEST. 

Reporting a claim to Us shall be deemed notice to the Insurers

We recommend that You also advise Your insurance broker or intermediary of any incident. 

Strata claim cheat sheet

Complete and submit a Claim Form

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